IT Services & BPOs
Compliance Management Built for IT Services and BPO Companies
IT services and BPO companies operate under client-driven compliance requirements. SOC 2, ISO 27001, GDPR, DPDP, client audits, CERT-In mandates. eQomply brings it all into one system.
The regulatory reality for IT services and BPOs
Compliance is not optional when your clients are regulated. Banks, insurers, healthcare companies, and global enterprises push their compliance requirements downstream. IT services and BPO companies absorb these obligations across multiple clients, multiple frameworks, and multiple audits.
1
Client-driven compliance requirements
Each client brings their own compliance expectations. One wants SOC 2. Another requires ISO 27001. A third needs GDPR documentation. Compliance teams manage multiple frameworks in parallel.
2
Multiple audits, overlapping evidence
SOC 2 audits, ISO surveillance audits, client audits, internal audits. Evidence requests overlap but formats differ. Teams recreate the same documentation for each one.
3
CERT-In and DPDP obligations
Indian regulations add another layer. CERT-In incident reporting requirements, DPDP Act obligations for personal data handling. These apply regardless of what clients require.
4
Scaling compliance with business growth
New clients mean new compliance requirements. The compliance function that worked for five clients breaks down at fifteen. Spreadsheets and email do not scale.
What changes with eQomply
eQomply is built for multi-framework, multi-client compliance environments. Obligations tracked across frameworks. Evidence captured once, used for multiple audits. Scalable infrastructure that grows with your client base.
Multi-framework compliance in one system
SOC 2, ISO 27001, GDPR, DPDP, client-specific requirements. All obligations mapped and tracked in one place. No more framework-by-framework trackers.
Evidence captured once, used everywhere
Control evidence logged at the source. Available for SOC 2 audits, ISO surveillance, client audits, and internal reviews. No duplication, no reformatting.
CERT-In and DPDP compliance built in
Indian regulatory requirements mapped alongside international frameworks. Incident reporting workflows, data protection obligations, and evidence capture in one system.
Client audit readiness
When clients request compliance documentation, your team pulls it from eQomply. Current status, control evidence, policy documents. Ready to share without a scramble.
Scalable compliance infrastructure
Adding a new client with new requirements does not mean building a new tracker. Map obligations in eQomply, assign owners, track completion. The system scales with you.
Board and leadership reporting
Compliance status across frameworks and clients. Reports generated for leadership reviews without weeks of consolidation.
Use Cases
How this works in practice
A new banking client requires SOC 2 Type II and specific data handling controls. eQomply maps their requirements to your existing controls, identifies gaps, and assigns remediation tasks. Compliance scope defined in days, not weeks.
External auditors request evidence for 80 controls. Instead of four weeks of collection across teams, your compliance team pulls reports from eQomply. Evidence is already linked to controls, timestamped, and formatted for auditor review.
A security incident triggers CERT-In reporting requirements. eQomply tracks the incident, documents response actions, and maintains the audit trail. Six-hour reporting deadline met with evidence captured in real time.
See how eQomply works for IT services and BPO companies
A walkthrough tailored to multi-framework compliance requirements.