Introduction

Qomplysuite Private Limited (“eQomply,” “we,” “us,” or “our”) operates the eQomply platform and website (eqomply.com). This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We are committed to protecting your privacy and handling your data responsibly. This policy applies to all visitors, prospective customers, and users of our platform.

Data We Collect

Information you provide directly:

  • Name, email address, phone number, and company name when you fill out contact forms or request a demo
  • Any additional information you choose to share in messages or inquiries

Information collected automatically:

  • Device information (browser type, operating system, device type)
  • IP address and approximate location
  • Pages visited, time spent on pages, and navigation patterns
  • Referral source (how you arrived at our website)

Cookies and tracking technologies:

We use cookies and similar technologies to understand how visitors use our website, improve user experience, and measure the effectiveness of our content. You can control cookie preferences through your browser settings.

How We Use Your Data

We use the information we collect to:

  • Respond to your inquiries and demo requests
  • Communicate with you about our services
  • Improve our website and understand usage patterns
  • Send relevant updates about eQomply (only if you have opted in)
  • Comply with legal obligations

We do not sell your personal data to third parties.

Third-Party Services

We use the following third-party services that may process your data:

Service

Purpose

Data Processed

Google Analytics

Website analytics

Anonymized usage data, IP address, device information

HubSpot

CRM and marketing

Contact information, communication history

Amazon Web Services (AWS)

Cloud infrastructure

All data stored on our platform

These providers have their own privacy policies and data protection measures. We select providers that maintain appropriate security standards.

Data Storage and Security

Your data is stored on servers located in India, hosted on AWS infrastructure.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

  • Contact form submissions: Retained until you request deletion or for 3 years from last interaction, whichever is earlier
  • Analytics data: Retained in anonymized form as per Google Analytics default settings
  • Marketing communications: Until you unsubscribe or request deletion

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise any of these rights, contact us at privacy@eqomply.com. We will respond within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: privacy@eqomply.com